Alternative Dispute Resolution

In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Body:

CICAP (Porto Consumer Information and Arbitration Center)

Rua Damião de Góis, 31, Loja 6, 4050-225, Porto

cicap@cicap.pt

https://www.cicap.pt/

CNIACC (National Center for Consumer Conflict Information and Arbitration).

Rua D. Afonso Henriques, 1

4700-030 Braga

geral@cniacc.pt

https://www.cniacc.pt/

More information on the Consumer Portal
www.consumidor.pt